Personal Computer Help

Common Computer Issues and Solutions

A. Slow Performance

• Cause: Overloaded startup programs, insufficient RAM, or malware.
• Solution:
  1. Disable unnecessary startup programs (Task Manager > Startup).
  2. Upgrade RAM or switch to SSD.
  3. Run antivirus and malware scans.

B. Internet Connectivity Problems

• Cause: Router/modem issues, outdated network drivers, or ISP problems.
• Solution:
  1. Restart the modem/router.
  2. Update network drivers (Device Manager > Network adapters).
  3. Contact ISP if issues persist.

C. Blue Screen of Death (BSOD)

• Cause: Hardware failure, corrupted drivers, or overheating.
• Solution:
  1. Check for recent hardware/software changes.
  2. Update drivers and run Windows Memory Diagnostic.
  3. Ensure proper ventilation and clean dust from components.

D. Software Crashes

• Cause: Incompatible software, insufficient resources, or corrupt files.
• Solution:
  1. Reinstall the problematic software.
  2. Update the software and operating system.
  3. Close unnecessary applications when running resource-heavy programs.

E. Peripheral Device Issues

• Cause: Driver conflicts or faulty hardware.
• Solution:
  1. Reconnect the device to another port.
  2. Update or reinstall drivers.
  3. Test the device on another computer.

3. Preventive Maintenance Tips

• Regularly update your operating system and software.
• Back up important data.
• Clean your PC physically to prevent overheating.
• Use surge protectors to safeguard against power surges.

4. When to Seek Professional Help If the issue persists despite troubleshooting, consider seeking professional assistance. Certified technicians can diagnose and repair complex problems that may not be resolvable with basic troubleshooting.